Ordering and Payment
Placing your order
When you have chosen the items you wish to buy and added them to your basket, you need to follow these 5 steps to complete your order:
- Your billing address
- Shipping information
- Payment details
- Order Complete - we will send an email to confirm your order details
Orders are normally despatched from our warehouse within three working days.
If there is a problem with stock, we will email you with an estimated despatch date, and you have the option to change or cancel your order at this stage.
UK and Overseas Orders over 2kg are despatched by either Parcelforce, TNT, UK Mail, UPS, Fed Ex or DHL. at our discretion. Parcel tracking numbers will be emailed to allow you to track your parcel's progress
Orders under 2kg are despatched by Royal Mail 1st Class - these are not trackable, but we will email you to let you know it is on the way.