Ordering and Payment
Placing your order
When you have chosen the items you wish to buy and added them to your basket, you need to follow these 5 steps to complete your order:
- Your billing address
- Shipping information
- Payment details
- Order Complete - we will send an email to confirm your order details
Orders are normally despatched from our warehouse within three working days.
UK orders up to and including £16 = £2.50
UK orders over £16 and below £65 = £4.50
UK orders £65 and over = FREE SHIPPING
Overseas orders: Shipping cost depends upon weight of parcel and destination. You will be informed of charges on shipping when you go to checkout but before you enter card details.
Faulty or wrong items received
If the goods you receive are not the items you ordered or are faulty, please contact Carradice immediately to let us understand the problem. We will make good your order at our cost.
Item is not suitable
If the item you ordered does not suit your needs, you may return it for a full product refund. Postage will not be refunded.
Frequently Asked Questions
These are the questions we are often asked by customers - you may find the answer to your question here.
What's the best saddle bag attachment for me? We have a very extensive range of saddlebag attachments. To help you choose, read about the benefits of each here
Terms and Conditions
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.
Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company.